Welcome and thank you for shopping at Tiga-D on the tiga-D.com Platform (www.tiga-d.com) via the website, mobile application, other applications and direct purchase to Tiga-D.
The following are the Terms and Conditions that contain all the rules and regulations that automatically bind you when you perform activities such as visiting, registering as a user, making transactions, using the available software, or when you enjoy all the features and facilities provided by Tiga-D. You are required to read, understand, accept, and agree to all the Terms and Conditions in this agreement before accessing or accepting the content contained therein. By accessing or using the Tiga-D.com website or make a direct purchase from a salesperson, users are considered to have understood and agreed to all the contents of the Terms and Conditions below.
The Terms and Conditions are subject to change or update at any time without prior notice. Changes to the Terms and Conditions will take effect immediately after they are posted on the Tiga-D.com website. If users object to the Terms and Conditions proposed by Tiga-D.com in this Agreement, Tiga-D.com recommends that they refrain from using this website.
A. Terms of Use of the Website
When visiting and using the Tiga-D.com website, including all of its features and services, each user is required to comply with the following terms of use:
1. Users must be at least 18 years old or meet other legally recognized requirements to be considered adults/exempt from child protection laws.
2. Access to this site is only allowed for shopping purposes and information related to the services of this site.
3. Users are not permitted to upload or publish content.
4. Tiga-D.com tries to keep the service safe, convenient, and working well, but Tiga-D.com can't guarantee that it'll always be up and running or that you'll always be able to access the Tiga-D.com Service.
5. Users agree that while using the Tiga-D.com service, they do so at their own risk and that the Tiga-D.com service is provided to users on an “as is” and “as available”
6. Tiga-D.com reserves the right to replace, change, suspend or terminate all or any part of this Site or Service at any time, with or without notice, as required by applicable laws and regulations.
B. Intellectual property rights
PT. Sari Rambut is the legal owner or holder of all rights to the Tiga-D.com website and its content. All content on the Tiga-D.com website is protected by copyright, trademark, and other intellectual property laws applicable worldwide. All ownership and intellectual property rights to the Tiga-D.com website and its contents remain with Tiga-D.com. All rights not included in this agreement or by Tiga-D.com are hereby protected by law, including:
1. All ownership of the Website
2. The name Tiga-D.com, icons, and related logos are registered trademarks in various jurisdictions and are protected by copyright, trademark, or other intellectual property laws. It is strictly prohibited to use, modify, or display the above trademarks for personal gain or to discredit Tiga-D.com.
C. Buyer and Seller Accounts, Refunds, Passwords, and Security
1. Becoming a Registered User, buyers or sellers will be referred to as “Tiga-D.com members,” is free of charge.
2. By choosing to create an account as a member of the Tiga-D.com website, Tiga-D.com members will create an account name and password when completing the registration process.
3. Tiga-D.com members who register are required to fill in accurate information.
4. Tiga-D.com reserves the right, without prior notice to Users, to take necessary action against any suspected violation or breach of the Terms & Conditions and/or applicable laws, including but not limited to the removal of items, cancellation of listings, suspension of accounts, and/or deletion of accounts.
5. Tiga-D.com reserves the right to permanently close a Tiga-D.com member account if fraudulent transactions are found to be detrimental to Tiga-D.com. Tiga-D.com may also impose penalties and/or compensation for losses resulting from fraud or violations.
6. Tiga-D.com members are responsible for maintaining the confidentiality and security of their account names and passwords and are fully responsible for all activities carried out under the name of the Registered User account.
7. Tiga-D.com members agree to:
• Immediately notify Tiga-D.com of any suspected misuse of your member account.
• Ensure that Tiga-D.com members log out of their accounts at the end of each session on the Tiga-D.com website to avoid the possibility of misuse of the account in question.
8. Tiga-D.com reserves the right to restrict, block, or terminate services for an account, prohibit access to the Tiga-D.com website and its content. Tiga-D.com reserves the right to suspend refunds for canceled transactions if fraud and/or violations of Tiga-D.com Terms and Conditions are found, no later than 30 days from the date of transaction cancellation.
D. Direct Selling and To Become Distributor
1. For direct orders, you can call +62 366 92222 or email info@tiga-d.com.
2. To become a distributor of our Tiga-D products and enjoy distributor prices, we would require you to place an initial order with a minimum value of US$500. For subsequent orders, a handling fee of US$100 will apply to orders valued below US$500.
E. Transactions and Shipping Terms
1. Buyers are required to transact through the transaction procedures established by Tiga-D.com using the payment method previously selected by the Buyer, and Tiga-D.com will then process the order in accordance with applicable Terms and Conditions.
2. The Buyer fully understands and agrees that any transactions conducted between the Buyer and the Seller other than through official Tiga-D.com payments and/or without Tiga-D.com knowledge (through private facilities/networks, message delivery, special transaction arrangements outside the Tiga-D.com website, or other means) are the sole responsibility of the Buyer.
3. Tiga-D.com can only ship any product ordered by the User after confirming and receiving payment from the User in full and in accordance with the value of the product/service purchased or the transaction amount from the User.
4. Delivery times vary depending on the destination service area. For shipments using courier services, Tiga-D.com collaborates with both local and international courier service providers.
5. All complaints regarding delivery are the responsibility of the logistics company/delivery service provider that works with Tiga-D.com. Tiga-D.com will endeavor to facilitate communication between Users and the logistics company/shipping company that cooperates with Tiga-D.com, and in this regard, Users agree to release Tiga-D.com from any claims and losses suffered by Users in relation to the delivery process of products/services.
6. Items on the Tiga-D.com website may be out of stock, so advance orders may be required.
7. Purchased items cannot be returned or exchanged for other items, unless there is a prior agreement.
8. Tiga-D.com collaborates with a payment gateway (Xendit) as a third party in the processing of credit card and QRIS transactions.
9. Tiga-D.com reserves the right to cancel credit card transactions if there are purchases made using credit cards that violate the law and/or the Terms and Conditions of Tiga-D.com.
10. The user hereby agrees to release Tiga-D.com (including its parent company, directors, and employees) from any claims or demands for compensation arising from the misuse of credit cards by third parties.
F. Pricing
1. If, under certain conditions, there is an error in the price or information about a particular product caused by a typographical error or pricing error, Tiga-D.com reserves the right to refuse or cancel orders that contain the incorrect price, including orders that have already been paid for. If the order has been paid for by credit card, and your credit card has been charged for the purchase, Tiga-D.com will refund the amount paid.
2. Tiga-D.com members acknowledge and agree that the prices listed on the Tiga-D.com website are subject to change at any time without prior notice.
3. By placing an order through Tiga-D.com, Tiga-D.com members agree to pay the total amount payable as stated on the payment page, which consists of the price of the goods, shipping costs,
and any other applicable fees. Tiga-D.com members agree to make payments through the payment method that has been selected in advance.
G. Product Description
Tiga-D.com always strives to provide product descriptions that are as accurate as possible. However, Tiga-D.com cannot guarantee 100% that all descriptions or content contained on the website are accurate, complete, up-to-date, or error-free. In this regard, you agree that you will not hold Tiga-D.com responsible for any discrepancies in product information. Product information may include copyrights, trademarks, or other proprietary rights.
H. Tiga-D.com Content
All content available on the Tiga-D service or the Tiga-D.com website is the property of Tiga-D.com. The provision of Content is protected by applicable laws and all related Intellectual Property Rights Laws.
I. Promotion Terms and Conditions
1. For every purchase transaction of discounted/promotional products that does not comply with the applicable Promotion Terms and Conditions, Tiga-D.com reserves the right to conduct an investigation, and the results of the investigation may result in delivery delays and/or transaction cancellations.
2. If the Tiga-D.com system verification identifies any irregularities, anomalies, and/or misuse of the Promotion or discount that violates the Terms and Conditions, Tiga-D.com reserves the right to cancel the transaction.
3. For all transactions that will be canceled by Tiga-D.com, you will receive a notification via email or telephone from Tiga-D.com before the cancellation process is carried out.
4. After the transaction is canceled, Tiga-D.com will refund the funds using the following mechanism:
• For payments made with a Credit Card, the refund will be credited back to the Credit Card limit (chargeback) used in the transaction.
payment method that has been selected in advance.
• For payments other than those made using a credit card, funds will be refunded to the buyer's bank account once the information requested by Tiga-D.com has been provided prior to processing the refund.
J. Regulation Changes and Period of Validity
1. Tiga-D.com may at any time make changes or updates to these Terms and Conditions. Tiga-D.com recommends that users read these Terms and Conditions carefully and check them from time to time to be aware of any changes. By continuing to access and use Tiga-D.com services, users are deemed to have agreed to the changes in these Terms and Conditions.
2. Users agree that Tiga-D.com is not responsible and users agree not to hold Tiga-D.com responsible for any damage or loss (including but not limited to loss of money, reputation, profits, or other intangible losses) caused directly or indirectly by hacking of user accounts by third parties.
3. Tiga-D.com reserves the right to take necessary actions without prior notice if there are violations of Tiga-D.com regulations, such as cheating in the use of vouchers, member accounts, and/or violating Tiga-D.com regulations. In such cases, Tiga-D.com reserves the right to cancel transactions, cancel vouchers, or block user member accounts.
4. Purchased items cannot be returned or exchanged for other items, unless there is a prior agreement.
5. Tiga-D.com reserves the right to impose penalties for any misuse of transactions involving promotions and/or fraudulent transactions, in accordance with the losses caused by such fraudulent transactions.
K. Export, customs, and VAT clauses
1. Taxes apply to shipments within Indonesia and must be borne by the customer. The customer is responsible for paying the relevant fees. These fees are not shipping costs.
2. For shipments outside Indonesia or for exports to other countries, the prices listed are net prices excluding VAT.
L. Address of Tiga-D.com
Abuan, Susut Administrative District, Bangli Regency, Bali – Indonesia 80661.
Phone: +62 366 92222
Fax: + 62 366 93333
Email: info@tiga-d.com
M. Liability
1. Liability is based on the applicable legal provisions. However, under no circumstances shall Tiga-D be liable for slight negligence, indirect and consequential damage and subsequent damage and loss of profit, unrealised savings, or for any damage resulting from delivery delay, or any acts and omissions by Tiga-D's agents, be this contractual or non-contractual.
2. Moreover, Tiga-D will not accept any liability in the following cases:
• use of incompatible spare parts or accessories (e.g. power supply);
• failure to maintain and/or improper modification or repair of the products by our customers or a third party;
• force majeure, particularly natural hazards, moisture, shock and impact etc. that are not caused by Tiga-D
Tiga-D accepts no liability for loss or damage of any kind – whether it be for direct, indirect or consequential damage that may arise from the use of or access to our website. Furthermore, Tiga-D accepts no liability for any manipulation of the internet user’s IT system by unauthorized persons.